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Privacy Policy

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Privacy Policy

1. Information We Collect

When you interact with our website or contact us, we may collect information such as your name, email address, phone number, educational background, preferred study destination, course or university preferences, and other information that you voluntarily provide.

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and general website usage data. This information helps us understand how visitors use our website and improve our online services.

2. How We Use Your Information

Truvai Education may use the information collected to:

  • Respond to your enquiries and requests.
  • Provide study-abroad counselling and related services.
  • Help you explore universities, courses, and study destinations.
  • Communicate with you regarding admissions, applications, and relevant updates.
  • Improve our website, services, and user experience.
  • Send service-related information, where appropriate.
  • Conduct internal analysis and improve our marketing activities.
  • Prevent fraudulent, unauthorized, or unlawful activities.

We only use your information for legitimate business and service-related purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and analyse website traffic. Cookies may also help us provide a better browsing experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

Truvai Education does not sell or rent your personal information to third parties.

Where necessary to provide our services, information may be shared with relevant universities, educational institutions, application platforms, service providers, or other authorized partners. Such sharing will be limited to information reasonably required for the relevant service or process.

We may also disclose information where required by applicable law, legal proceedings, or government authorities.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites, including university websites and other external resources. Truvai Education is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information held by us. You may also contact us regarding concerns about how your information is being used.

8. Changes to This Privacy Policy

Truvai Education may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements. Any updates will be published on this page with the revised effective date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Truvai Education through the contact details provided on our website:

Overseas Education Consultancy

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      Diljeet

      Business Development Executive
      Diljeet is a Business Development Executive at Truvai Education with over three years of experience in the study-abroad industry. A British Council–certified professional, he brings strong expertise in global education frameworks, market analysis, client acquisition, and partnership development. He plays a key role in expanding institutional collaborations and increasing access to quality international education for students across diverse global markets.
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      Vibhati

      Assistant Manager
      Vibhati Angroola is an Assistant Manager – Student Recruitment with over seven years of experience in the global education sector. She leads recruitment strategy, team mentorship, and end-to-end student enrollment processes. A British Council–certified professional, she specializes in market expansion, improving conversion rates through strategic counselling, and building sustainable recruitment pipelines that align institutional objectives with student aspirations for studying abroad.
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      Surbhi Walia

      Manager
      Surbhi Walia is a UK-certified Education Counsellor accredited by the British Council, with nine years of professional experience, including five years in the education sector. She is passionate about guiding students through personalized, honest, and practical counselling based on individual strengths and long-term goals. Her student-centric approach and strong understanding of global education pathways enable her to support informed academic and career decisions.
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      Abhinav Khare

      Business Head

      Abhinav Khare is an education leader specializing in international student recruitment, particularly for the UK and Europe. As of April 2025, he serves as the Business Head at Truvai Education, where he manages both B2B and B2C operations. He has a strong background in the education sector, with more than 10 years of experience, and has guided over 1,000+ students toward international university placements. He also helps various study abroad companies grow in their respective fields through his expertise. His expertise covers student recruitment strategy, partner onboarding, and navigating complex visa and admission processes.

      He is a certified UK Agent & Counsellor (British Council) with deep knowledge of UK university systems.

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      Deepanjali Soni

      Senior Education Counsellor
      Deepanjali Soni is an Education Counsellor with a Master’s degree in History from the University of Delhi. She has experience in student counselling, international admissions, course and university shortlisting, documentation, and application management for European and English-speaking countries. With prior exposure to national institutions, she brings strong organizational, communication, and administrative skills, supported by proficiency in MS Office and Google Workspace.
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      Anjali Jha

      Student Recruitment Consultant
      Anjali has over 6 years of experience in the education sector, including 4 years as a teacher. Her academic background has helped her build strong subject knowledge, effective communication skills, and a deep understanding of student needs. She is passionate about guiding students toward the right academic pathways and believes in providing honest, transparent, and student-focused counselling.
      In addition to student counselling, Anjali actively works with education agents, handling applications, coordination, and institutional collaborations to ensure a seamless and efficient admission process for students.